Privacy Policy

Effective Date: 2025-05-09

This Privacy Policy describes how we collect, use, and protect your personal data when you visit or interact with our website, graveltravel.pt, operated by Mirror Throne LDA (NIF 516969013), based in Setúbal, Portugal.

We are committed to protecting your privacy and complying with the EU General Data Protection Regulation (GDPR)

  • What Information We Collect
    We may collect the following personal data when you interact with our website:
    • Name and contact details (e.g., email address, phone number)
    • Booking information
    • Device and browser data
    • IP address and location
    • Website usage data (via cookies and analytics tools)
    • We may collect a copy or photo of your national ID card or passport for identification purposes when concluding a rental agreement. This data is used solely to confirm your identity, prevent fraud, and comply with legal obligations. The document is stored securely and deleted within 30 days after the end of the rental period, unless otherwise required by law.
  • How We Use Your Information
    We use your information to:
    • Respond to inquiries or booking requests
    • Provide rental services and customer support
    • Improve our website and services
    • Send service-related messages (e.g., booking confirmations)
    • Run analytics and advertising campaigns (e.g., via Google Ads)
    We do not sell or share your data with third parties for marketing purposes.
    Identification documents are used solely to confirm your identity, prevent fraud, and fulfill legal requirements associated with the rental process.
  • Use of Cookies
    Our website uses cookies to:
    • Analyze traffic (via Google Analytics)
    • Remember user preferences
    • Improve the performance and usability of the site
    You can disable cookies at any time via your browser settings.
  • Third-Party Services
    We may share limited data with trusted third-party services, such as:
    • Google Analytics (traffic analysis)
    • Stripe (payment processing)
    • WhatsApp and Telegram (client communication)
    These providers have their own privacy policies and comply with GDPR.
  • How We Store and Protect Your Data
    We take appropriate technical and organizational measures to secure your data and prevent unauthorized access, alteration, or disclosure.
    Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy.
    Copies of ID documents are securely stored with restricted access and are permanently deleted within 30 days after the end of the rental period, unless otherwise required by law.
  • Your Rights
    Under GDPR, you have the right to:
    • Access your personal data
    • Request correction or deletion
    • Withdraw consent
    • Object to data processing
    • File a complaint with a data protection authority
    To exercise any of these rights, please contact us.
  • Contact Information
    Mirror Throne LDA
    NIF: 516969013
    Praceta Amadeu Cardoso de Sousa 4–2 Esq, 2900-164 Setúbal, Portugal
    +351965210409
    mirrorthronelda@gmail.com